Privacy Notice

We treat the privacy of users extremely seriously. In general, we use the personal information that we collect from you to match your needs with our services and to identify your personal preferences. We also use it to process any requests that you may make through our website. We invite you to visit our website without revealing who you are or registering with us. However, if you choose to give us personal information via the internet, we refer you to our Data Protection Policy to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will endeavour to respect your wishes.

How Do We Collect Information About You and How Is It Used?

You may provide personal information when communicating with us. You may request a product or a service and give your name, e-mail address, and other contact information so that the request can be processed and products or services where appropriate delivered to you. We may collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see below). When you visit our website, some information such as your internet protocol address, internet service provider, operating system, the website from which you arrived, and the time and date of your visit may be collected automatically as part of the software operation of this website. This collection of information is entirely anonymous. We use this information solely for internal marketing purposes. We consider all the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Any such information (“sensitive information”) will only be disclosed with your express consent.

We may use personal information collected about you to personalise your visits to our website. We also use the information to help us develop the design the layout of our website to ensure it is as useful and helpful as possible. We may use personal information collected about you to let you know about functionality changes to our website or changes to our terms and conditions of use. Sometimes (and only in accordance with any preferences selected by you) we might use the personal information collected about you to let you know about, new goods, services or offers that you might find interesting.

Traffic Data

We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

Other Disclosures

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Cookies

We may also collect information through the use of a technology called “cookies”. A cookie is a small file that a website can send to your browser, which is then stored on your system by your browser. Any use of cookie technology on hospitalityandeventsnorth.com is solely for internal marketing purposes. If you are uncomfortable accepting cookies from our website or indeed any other, you can set your browser to notify you when a website attempts to send you a cookie, giving you the opportunity to decide for yourself whether or not to accept the cookies. You can also set your browser to turn off cookies. Our website can still be browsed without the use of cookies.

What information do we collect?

When you fill out a form on the website, you provide us with both contact and other personal information. Contact information typically includes your name, email address and telephone numbers. While you are a user of our services, we manage information with regard to your account status, choice of services and customer logs. In addition, we may store electronic mail and other communications we receive from you as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide to us to tailor our service to you. We create and maintain other information such as user account status, choice of services and customer logs in the normal course of providing a service. We will not disclose personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of us, our users, customers, or others, or where we truly believe that the law requires such disclosure. We will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that we store or transmit for our users. The circumstances under which we will disclose such electronic user communications are when: (1). it is necessary in order to provide service to the user; (2) it is necessary to protect the legitimate interests of us and our users; (3) it is required to cooperate with interception orders, warrants or other legal processes that we determine in our sole discretion to be valid and enforceable; and (4) it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by us and appear to relate to the commission of a criminal offence. We disclaim any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through our facilities by users or others. We will, however, review, delete or block access to communications that may harm us, our users or third parties. The grounds on which we may take such action include, but are not limited to, actual or potential violations of our Terms of Use. We will not sell, distribute, or give your personal information to any third party without your knowledge and consent. We shall not be liable for any personal information that you submit to external vendors or to any website linked to our website. Users may opt out of receiving newsletters and/or notices of new or upgraded products/services from us by using an “unsubscribe” link, or by sending a request to info@hospitalityandeventsnorth.com. In this request, users must identify their name and contact information, including email address, and must explain fully the service which is no longer required.